What a Day!

Fridays in the public transit business are a bitch. Everyone suddenly remembers that we are not open on Saturday and Sunday, so they have to go somewhere right now, today, at this moment. When I arrived at work at quarter to seven this morning, the phone was already ringing. Now, our rule is that we don't answer it until 7 AM, but I don't know how you are, but to me a ringing phone demands to be answered! I resisted until about 3 till, and could not stand it any more.
EM was on there whining about having to get to the bank. She would only be in there a minute, and then wanted to go back home. I told her that I had an opening at 11, but she wanted to go earlier. Now here is a woman, alone, who is 67 years old, lives in a retirement community, has all the time in the world, but she had to go "right now". The bank doesn't even open until 0830, so I told her she would have to wait. I even suggested she call her daughter who lives 3 minutes away to take her if she couldn't wait. She waited, called back 3 times, to verify that we would not forget her, that she wanted to be picked up at her patio entrance instead of the main door, and finally that would we drop her at Krogers instead of taking her home, then make another trip back to take her home. HOLY SHITH lady! This was only one occurance. CC and JT who live 14 miles out in the county, and had made plans to come into to town to Wal Mart, called and tried to convince me that a driver could wait 45 minutes on them and take them "right back home." Didn't happen! Not because I was being a hard nose, but simply because we didn't have time.
Let me tell you, this was just a sampling of how my day at the dispatch desk went. Besides, my relief person had surgery earlier in the week, and is off until next week sometime, so getting out of the office to even go pee was a challenge.
Through all of this, I managed to get July and August scheduling sheets ready, and the first week of September is ready, too. At the end of the day, I was tired, both mentally and physically, but I was also proud. I had managed to get everyone where they wanted to go and back home. I had kept all drivers reasonably on schedule, and even managed to eat half a box of "Chips Ahoy" cookies, along with Curly's snickerdoodles.
I went home, took Tilly to Wal Mart and Burger King, and was again satisfied with life being good. But, boy, I can hardly wait until school starts. What!!!!! Am I nuts???